Who are we? |
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In 2012, a senior police officer and an academic had a coffee together to discuss 'how to do community engagement better'. This led to a rapid appraisal of the challenges of neighbourhood policing from the perspective of police & community support officers. This developed into a training programme for PCSOs and neighbourhood policing teams, designed by PCSOs, capturing the best of neighbourhood policing tactics and making them more effective.
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The neighbourhood policing teams kept getting stuck when strategic decisions ran counter to the daily tactics of building trust, resilience and legitimacy. By 2017, the Intensive Engagement toolkit had been developed to tackle the structural challenges; advising senior leaders on how to focus and support effective neighbourhood policing where resources are very limited.
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The team
Richard James, Managing Director
Organisational Development
Richard is the managing director of Intensive Engagement Limited with responsibility for organisational development with our clients. He spent 30 years working in several police forces and is a highly experienced police leader. He has led significant force-wide change programmes and commanded events of national significance.
Richard has several years experience of working alongside academic institutions to develop and implement evidence-based practice. He recently completed a Cambridge Masters focusing on the implementation of effective community engagement practices in complex locations. His work within challenging community settings after the London 7/7 bombings was recognised when he received a national award from the National Association of Muslim Police. Richard’s support for the charity Remembering Srebrenica saw him leading a multi-agency delegation to Bosnia and Herzagovina in 2015 to support the ongoing mission of the charity and meet with families affected by the 1995 conflict.
Richards experience and knowledge of implementation of change and service transformation means he supports the National College of Policing with its International Leadership course and is a part of the peer review team. Richard has presented on all aspects of local policing at numerous national conferences and international courses. Richard has recently spent time working with 8 EU policing agencies examining effective community policing practices and exploring the benefits that technology can offer.
Richard continues to support policing currently providing advice and guidance across several UK police forces and community safety partnerships
Contact Richard at richard@intensiveengagement.com
Organisational Development
Richard is the managing director of Intensive Engagement Limited with responsibility for organisational development with our clients. He spent 30 years working in several police forces and is a highly experienced police leader. He has led significant force-wide change programmes and commanded events of national significance.
Richard has several years experience of working alongside academic institutions to develop and implement evidence-based practice. He recently completed a Cambridge Masters focusing on the implementation of effective community engagement practices in complex locations. His work within challenging community settings after the London 7/7 bombings was recognised when he received a national award from the National Association of Muslim Police. Richard’s support for the charity Remembering Srebrenica saw him leading a multi-agency delegation to Bosnia and Herzagovina in 2015 to support the ongoing mission of the charity and meet with families affected by the 1995 conflict.
Richards experience and knowledge of implementation of change and service transformation means he supports the National College of Policing with its International Leadership course and is a part of the peer review team. Richard has presented on all aspects of local policing at numerous national conferences and international courses. Richard has recently spent time working with 8 EU policing agencies examining effective community policing practices and exploring the benefits that technology can offer.
Richard continues to support policing currently providing advice and guidance across several UK police forces and community safety partnerships
Contact Richard at richard@intensiveengagement.com
Tim Curtis, Executive Director, Capacity Building
Tim is an internationally renowned author on social innovation & entrepreneurship and Senior Lecturer at the University of Northampton. He helps people and organisations make decisions in complex and confusing situations. He is also adept at getting decisions made when he is not in charge. His focus is on the nitty-gritty theory and practice of community organising and social innovation. Tim is also co-founder of the global recognised 'Changemaker Campus' initiative at the University of Northampton, facilitating a high profile co-curriculum challenge, summer schools and international conferences on social innovation.
Tim developed the LISP approach to Intensive Community Engagement out of 15 years work in decision-making support and systems analysis in complex social contexts. He developed and refined that approach through teaching a highly innovative module Social Change & Communities as part of the BA in Social & Community Development over five years. This experience was then rapidly deployed with Police and Community Support Officers in Northants Police. Tim has been undertaking detailed research into the development and implementation of the LISP approach since 2012, which is being written up as a PhD.
Contact Tim at tim@intensiveengagement.com
Tim is an internationally renowned author on social innovation & entrepreneurship and Senior Lecturer at the University of Northampton. He helps people and organisations make decisions in complex and confusing situations. He is also adept at getting decisions made when he is not in charge. His focus is on the nitty-gritty theory and practice of community organising and social innovation. Tim is also co-founder of the global recognised 'Changemaker Campus' initiative at the University of Northampton, facilitating a high profile co-curriculum challenge, summer schools and international conferences on social innovation.
Tim developed the LISP approach to Intensive Community Engagement out of 15 years work in decision-making support and systems analysis in complex social contexts. He developed and refined that approach through teaching a highly innovative module Social Change & Communities as part of the BA in Social & Community Development over five years. This experience was then rapidly deployed with Police and Community Support Officers in Northants Police. Tim has been undertaking detailed research into the development and implementation of the LISP approach since 2012, which is being written up as a PhD.
Contact Tim at tim@intensiveengagement.com
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"Every problem interacts with other problems and is therefore part of a set of interrelated problems, a system of problems…. I choose to call such a system a mess." Russell Ackhoff, 1974
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COMPANY REGISTRATION No: 11263857
REGISTERED OFFICE: 13 The Courtyard, Timothy’s Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9NP